General Web Site Information

This web site has been designed to inform and provide users with the possibility of reserving their stay at Suites Machado.  All information provided may differ from reality and/or be changed by Suites Machado management or due to unforeseen situations.  In such cases, Suites Machado will try to inform future guests as quickly as possible.

General Suites Machado Information

Please let us know your approximate arrival time in advance.

You may enter the establishment on the arrival date between 9 in the morning and 8:30 in the evening.  Upon arrival, feel free to leave your luggage in the custody of the reception desk, as the suite will not be accessible until 5 in the afternoon.  After 8:30 in the evening, you may use the automatic check-in, but remember to request this option in advance.  Should you use this option, be sure to stop by the reception desk the following morning between 9 and 11.

On your departure day, you must leave the suite by 11 in the morning at the very latest, but you may leave your luggage with the receptionist until 8:30 in the evening.

Políticas de pago

Para reservas reembolsables: se requiere un depósito de importe igual al 50% de la reserva para la plena y efectiva conformidad de la misma. El otro 50% se abonará a la llegada al establecimiento.

Para reservas No reembolsables, el 100% del pago de la reserva es requerido para la plena y efectiva conformidad de la misma.

Payment Policies

Reimbursable reservations: For full and effective compliance, a deposit is required that must be equal to 50% of the full amount of the reservation.  The other 50% will be paid upon arrival to the establishment.

In the case of non-reimbursable reservations, and for full and effective compliance with the reservation, a 100% deposit is required.


For reimbursable reservations: If your reservation is cancelled equal to or less than two (2) days prior to your arrival, 70% of the total amount will be changed.

For non-refundable reservations and/or should you fail to appear with no prior warning: The full reservation fee will be charged.